Installation & Setup

Setup guides for your devices.

Clear, step-by-step instructions to connect your subscription across television screens, media sticks, mobile devices, and desktop computers.

Browse Device Guides Troubleshooting Tips

Select Your Hardware

Choose Your Platform

Follow dedicated setup steps for your operating system.

Smart TVs

Installation guide for Samsung Tizen, LG webOS, Philips, and Sony TVs using IBO Player and compatible Smart TV stores.

Read Smart TV Guide →

Android TV & Boxes

Configuration for Nvidia Shield, Google TV, Xiaomi, and Android media boxes using TiviMate, IPTV Smarters, and Televizo.

Read Android TV Guide →

Amazon Fire TV Stick

Setup for Firestick 4K, 4K Max, and Fire TV Cube. Step-by-step player installation using Downloader and Xtream login.

Read Fire TV Guide →

Apple TV & iOS

How to stream on Apple TV 4K, iPhone, iPad, and macOS using certified App Store players like IPTV Smarters Lite and GSE.

Read Apple Guide →

PC & Mac Computers

Playback instructions for Windows and macOS desktop environments using VLC Media Player and desktop IPTV players.

Read PC & Mac Guide →

Player Recommendation

Choosing the Right Application

Our feeds work over standard industry protocols. We recommend these dedicated players:

TiviMate

Recommended for Android TV & Firestick

Modern TV-optimised interface, fast electronic programme guide (EPG), and quick channel switching. The premium version includes multi-screen and custom group sorting.

IBO Player

Recommended for Samsung & LG Smart TVs

Available directly in the Samsung Tizen and LG Content Store. Simple web portal setup using your TV MAC address and device key.

IPTV Smarters Pro

Universal Cross-Platform

Available for Android, iOS, Windows, Mac, and Fire TV. Easy login using Server URL, Username, and Password via Xtream Codes API.

Support & Performance

Connection & Troubleshooting Tips

Quick solutions to common streaming and configuration questions.

Channels are buffering or freezing — how do I fix this?

1. Connect via wired Ethernet cable rather than Wi-Fi where possible.
2. Restart your home router to refresh DNS routing tables.
3. In your player settings, increase the stream buffer size from normal to large (e.g. 3000ms–5000ms in TiviMate or Smarters).
4. If your internet service provider manages stream bandwidth during peak times, enabling a compatible VPN will bypass local throttling.

The TV Guide (EPG) is not updating or showing "No Information"

Open your player's settings menu, navigate to EPG / TV Guide, and tap "Update EPG" or "Clear EPG and Reload". Check that the system time and timezone on your TV or streaming stick match your local time accurately.

"Invalid Credentials" or "Server Error" on login

Check that the Server URL does not have an accidental trailing slash (`/`) at the end, and verify that uppercase/lowercase characters in your username and password match your confirmation email exactly.

Still experiencing issues? Contact our 24/7 technical support desk.